Can I do waivers for all the kids?
No. Our waivers/visitor agreements MUST be completed by the parent or court-appointed legal guardian. Aunts, uncles, grandparents, etc. do not count. The agreement is available on our website at www.uptownclimbing.com/waiver and we encourage they be completed online, in advance. It is not complete until the link in the validation email is clicked. Please be sure parents check spam/junk mail if they don’t receive it.
I’m just a parent who’s watching, do I need a waiver?
Yes. Everyone who enters the gym needs to sign the visitor agreement, even if just spectating or looking around.
I’m concerned about kids not getting enough climbing time. How do you manage that?
We staff parties on a 1/5 ratio. If you book for 10 we provide 2 staff, for 20 we will have 4 staff. That means one rope station per 5 kids. Generally, kids hands have worn out before time runs out. Also the mid climb party break can be as short as you want. Some have broken for the full 30 minutes and some for 15 minutes. We are flexible during the 2hr window.
How many people can fit in the party room?
A small party room can comfortably accommodate 15 kids around the table with perimeter seating for several adults. However it is not intended to be able to seat 15 kids plus all of their parents.
I booked a party for 10 kids but 12 showed up. What happens?
Less climbing. We staff for parties in advance so will only have planned for 2 staff. That means longer lines to climb. Of course we will do our best to get another staff member for the party so give as notice as soon as possible.
I booked a party for 15 kids but 10 showed up. What happens?
We will have booked 3 staff for the event. The 10 kids will get more climbing but we will charge you $30 to cover our costs for the extra staff member.
Where do the kids get to climb?
We limit the party to the designated areas so as to minimize impact on our members and other day pass climbers and use orange cones to block out areas of the gym for parties. We also always change locations after the mid party break to give them a variety of climbing. Importantly, party kids are expressly restricted from the mezzanine and boulder area. We ask parents to help keep the kids organized and ensure they follow the rules, as our staff members will be busy getting the kids up and down the walls.
Does the initial walk-through/orientation take time out of the 2 hours?
We don’t do a walk-through for parties because they are chaperoned by our staff. We spend a few minutes in the party room going over party/facility rules and getting them into their harness. It is an abbreviated version of the normal orientation. Yes it counts as part of the 2 hours so we request everyone get here 15 minutes in advance so we can get you checked in.
Can we rent the party room for additional time?
We only have 30 minutes between parties so that’s not really an option other than booking back-to-back time slots in which case the cost would be double.
Can we bring our own drinks, cake, and food?
Absolutely! That is what we recommend but discourage ice cream since we don’t have freezers.
What is the best time during the day (for you guys) that you recommend the party?
Weeknights are best with only one party slot 6:00pm-8:00pm. That also gives us both front and back end flexibility. Our weekends have been very busy but if we were to pick a weekend time it would be the 11am Sunday morning spot. We are too new to have a lot of data but seems that Sundays don’t get crowded until after lunchtime.